Question 1

What are your coaching rates?

Accepted Answer

Coaching is available in packages or on a retainer basis. Group coaching is available for discounted rates. Pricing for all options is provided after a complimentary Consultation Call.

Question 2

How long are your sessions?

Accepted Answer

Individual sessions are 60–90 minutes long and take place 1 - 3x/ week, depending on the plan selected and your family’s needs.

Question 3

Where do you meet with your clients?

Accepted Answer

The majority of my sessions take place over Zoom. This allows me the opportunity to regularly support anyone who is seeking guidance, no matter where they live. I also do in-person sessions in Jacksonville, FL, and am available to travel to other cities within the US on a case-by-case basis.

Question 4

Do you do keynotes or workshops?

Accepted Answer

Yes. I am available for keynote presentations and workshops on topics related to child development, education, parenting, leadership, mentorship, behavior intervention, classroom management, and more. Please schedule a free Consultation Call for a full list of available topics.

Question 5

How is coaching different than therapy?

Accepted Answer

The model of coach-client is one of equal partners, with one helping the other to achieve their life goals. As a coach, our view is that our client is already whole. There is no fixing that needs to be done ~ nothing is missing except awareness and change. A coach helps their client uncover the potential they already have within themselves to heal and prosper.

Therapy often focuses on the past. While the coach does touch upon this, they do not remain there. The past is only used as a guide to help inform change in the present. While a coach will delve into the client’s subconscious and unconscious mind, we will not do so to the extent that a therapist will.

A coach will actively work alongside their client as a co-problem-solver. They are not passive or indirect, as can be the case in therapy. We are goal-directed and strive to help clients achieve their visions. If there is a pattern you are stuck in but are unable to see, a coach can take a direct approach in bringing the pattern to your awareness.

That being said, coaching is often time-bound and does not typically continue for an indefinite period of time.  Your coach will not wait years for you to have an “aha” moment. If they feel you are stuck, they will lovingly bring it to the forefront so that you can do the work necessary to help you move forward.

While coaches do delve into the emotional psyche of the client, we are solution-oriented and goal driven. If we feel that you have an emotional disturbance or mental health condition that needs addressing, we will refer you to a therapist who can better help tend to your needs.  Therapy is about healing a diagnosis. Coaching is about attaining new goals.

Question 6

What's your cancellation policy?

Accepted Answer

Clients can reschedule a coaching session by providing 24 hours notice in advance of their session. A make-up session can then be scheduled within a week of the original session. If 24 hours notice is not given, the session is not eligible for a make-up and will need to be paid for. Exceptions may be made in the case of an emergency on a case-by-case basis.

Question 7

Can I contact you in between sessions for extra support?

Accepted Answer

My clients may text, call, or email me for support any day of the week.  Hourly coaching and/or consulting rates apply. I will usually respond within 48 hours.

Disclaimer

* If you are in need of emergency help & support, please dial 911, go to your nearest ER, or contact The National Suicide Prevention Lifeline:

988
https://suicidepreventionlifeline.org (https://suicidepreventionlifeline.org)

* If you are in need of non-emergency mental & emotional support, you can contact California's Peer-Run Warm Line.  Availability is listed on their website.

1-855-600-WARM
https://www.mentalhealthsf.org (https://www.mentalhealthsf.org)

Question 8

What happens if I need more extensive help?

Accepted Answer

If I believe that the work we have ahead of us is beyond my scope of practice, I will refer you to a licensed clinician. Additionally, if at any point you or I feel that we are not a good match as client/coach, I will offer referrals of other qualified coaches who may better support you. My priority is to both serve your highest good while honoring the code of ethics, and I can assure you that I will do nothing less than that.

Coach Kristen

Frequently Asked Questions